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Resort Information For Our Guests

We always want to maintain a clean, safe environment for all of our guests and we are excited to welcome you to Myrtle Beach. Below are procedures and measures being taken at our resort as well as important information for your stay with us.

Mask Information:

Masks are not required for guests within the resort.
Note: Other area businesses may have mask policies if they choose to do so.

Jump To:
Amenities

Accommodations Safety & Cleaning Procedures
Check-In Information
Housekeeping Services
Myrtle Beach Area
Resort Safety & Cleaning Procedures

Amenities

Pools & Water Features:

Our pools are open and heated. Pool hours are 9am to 11pm. 

  • Our indoor pool and outdoor whirlpool at our Phase 1 pool deck are open year-round.
  • Our main outdoor pool and outdoor kiddie pool are currently open for the season through approximately the end of October. 
  • Our lazy river* and adjacent whirlpool are currently open for the season through approximately the end of September.

*Indoor whirlpool is currently not available. Pool towels are not provided. Lazy river floats will not be provided but guests may bring their own if they wish to use the lazy river.

Our resort also features the following amenities:

    • Guest Laundry Facilities
    • Public Beach Access
    • Vending Machines
  • Nearby Tennis
  • Game Room
  • Beach Pit Bar and Grill – call (843) 449-2477 for more information

The following amenities are currently unavailable: Fitness Center

Resort Safety & Cleaning Procedures

  • Public spaces will be cleaned every two to four hours.
  • Frequent cleaning of high touch points.
  • We will frequently empty trash and disinfect in all public spaces as needed.

Accommodations Safety & Cleaning Procedures

The following safety and cleaning measures are being taken for the accommodations on our front desk rental program:

    • All cleaning equipment will be cleaned and disinfected daily.
    • Housekeepers will wear gloves at all times while cleaning and will discard gloves upon completion of cleaning each unit.
    • All high-touch points will be cleaned thoroughly between guest stays.
  • Strict laundry protocols will be followed when our staff is handling linens and towels including measures to prevent cross-contamination between clean and dirty linens during the collection and cleaning process.

Check-In Information

Only one guest (whose name is on the reservation) should enter the lobby for check-in.

  • Front desk clerks will wear masks
  • Plexiglass partition are installed at the front desk in front of each station
  • We have a container for guests to drop off keys and pool bands that will be sanitized prior to the next use.

Housekeeping Services

To minimize contact for the safety of our guests and staff, daily housekeeping will not be available. Additionally:

  • All rooms will be made up with fresh, clean linens and towels prior to every guest check in. Exchange of towels, bed linens and other amenities will be provided upon request only during your stay. Please trade dirty linens in to get clean linens if required.
  • Trash will be emptied upon request only.

Myrtle Beach Area

Local businesses and the beach are open!

Myrtle Beach Area Restaurants: Restaurants are available for take-out and delivery, as well as indoor and outdoor dining. Many restaurants in our area are also offering delivery through such options as Grub Hub and Chow Now, Door Dash and Uber Eats.

Theaters, grocery stores, shopping malls, shops, gyms, salons and more are all available to be open in the Myrtle Beach area.

Attractions: Most attractions in the area open!

A sampling of area attractions and shows that are currently open include (select locations may operate on a seasonal basis):

Myrtle Waves Water Park, Wild Water & Wheels, Myrtle Beach Boardwalk, Broadway at the Beach, Barefoot Landing, The Market Common, Duplin Winery, WonderWorks, Soar+Explore Zipline, Ripley’s Aquarium, Ripley’s Believe it or Not, Rockin’ Jump, Myrtle Beach SkyWheel, Board & Brush, Alabama Theatre and so much more!

Check with any individual businesses you are interested in patronizing for more information on their current operations. These operations are subject to change.